Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Online Platforms Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices after backlash from users.
